Your 30-day cancellation window starts from your order date, not delivery—so even though we usually complete websites in 10 business days, you’ll have weeks to evaluate the finished product. The exact timeline depends on how quickly you provide content and feedback, but you’ll always have ample time to ensure you’re happy.

After 30 days, cancellation fees may apply. Here’s why: each website represents 15-20 hours of senior developer time, plus design work, hosting setup, domain configuration, and ongoing support infrastructure. While agencies charge $5,000-$50,000 for this work, we provide it free because we count on your website’s long-term presence to generate referrals and showcase our capabilities. When a site goes offline early, we lose that opportunity to recoup our investment through increased exposure and word-of-mouth growth. The fees simply help offset the resources we’ve already committed to your success. Fortunately, less than 0.2% of clients ever cancel—they’re too focused on growing their business with their new professional website.