Your 30-day cancellation window starts from your order date, not delivery—so even though we usually complete websites in 10 business days, you’ll have weeks to evaluate the finished product. The exact timeline depends on how quickly you provide content and feedback, but you’ll always have ample time to ensure you’re happy.

After 30 days, cancellation fees may apply. Here’s why: each website represents 15-20 hours of senior developer time, plus design work, hosting setup, domain configuration, and ongoing support infrastructure. While agencies charge $5,000-$50,000 for this work, we provide it free because we count on your website’s long-term presence to generate referrals and showcase our capabilities. When a site goes offline early, we lose that opportunity to recoup our investment through increased exposure and word-of-mouth growth. The fees simply help offset the resources we’ve already committed to your success. Fortunately, less than 0.2% of clients ever cancel—they’re too focused on growing their business with their new professional website.

Absolutely. You get quarterly updates and full technical support for the entire 36-month period. We handle content changes, security updates, performance optimization, and answer any questions. This isn’t a « build and abandon » service—we’re your website partner for three full years.

What happens after my 3 years of free hosting ends? You have three options when your 36-month term concludes: (1) Switch to another agency—though this means starting fresh with new design and development since our templates remain our property, (2) Reapply for another term in our free program if you still qualify, or (3) Continue with our affordable maintenance plans, which are priced well below typical agency rates. Most clients choose option 3 for the best value and continuity.

Nope, there’s no rush. We can launch with basic content and update it whenever you’re ready. Our team handles all content updates quarterly as part of your free package. Plus, if you need help creating content, our professional copywriters can craft it for you—just another way we support your success.

We handle all the technical management and maintenance for your first 3 years—that’s part of our free service. You’ll receive a user account to access your website’s backend for basic functions, but our team takes care of all edits, updates, and improvements you need. No technical skills required on your part.

Absolutely! In fact, you can cancel your current hosting and save that monthly expense. We provide enterprise-grade hosting free for 36 months, then it continues at just a few dollars per month if you choose to stay with us.

Not at all! If you don’t have a domain, we’ll register one for you free of charge for eligible extensions (.com, .ca, .org, etc.). If you already own a domain, we’ll transfer it to our managed servers at no cost. Either way, you’re covered.